EXBO Communications Corner

One More Person.....One More Thing
The Power of.....YOU!
By Esther Banike, WFTGA Executive Board Vice President
WFTGA's Executive Board sponsor-paid participation at major tourism trade shows provides crucial research for future WFTGA conventions.  At the same time, we are able to connect exhibitors to our members and inform them about the value of qualified professional tourist guides - and sometimes they connect us to new tourist guide associations.  Important, because we are almost always the only tourist guides the exhibitors meet.  A future article will explore the road that leads to these events, but let us use just the "short story" for now.
In early September I traveled to Mexico City's ibtm latin america as a Hosted Buyer and met with numerous Latin American tourism authorities as well as representatives of airlines, hotels, tech products and Tour Operators/DMCs, from places where WFTGA has members or possibility to recruit new ones.
At most non-guide tourism events, EXBO provides the one voice to enlighten others about our Federation, our members, their professionalism, our convention, our Code of Ethics(Surveys show the number one reason people join professional associations is to be connected to a Code of Ethics.) We run into more and more people lately who have heard about WFTGA because one person did "one more thing".
In Mexico City, the hotel seemed to sway while I packed my bags to join a complementary post-tour to Northern Baja California (Mexico, actually) - not an unusual sensation for trade show attendees who have been on-the-go all day.  But when the hotel shook violently and hangars fell from the closet, I knew it was an earthquake! (Sadly, a smaller, but deadlier, Mexico City earthquake happened a week later.)
I promised you the "short story" but must cite how organized and hospitable the Baja folks were in Tijuana, Rosarita Beach and Ensenada.  I had not been to that area of Mexico in decades and marveled at the cutting edge architecture, remarkable new meeting facilities, awesome gastronomy and - at the center of the trip - wine country in the desert.  Wine country?!  EXBO's next convention will be in Georgia, a country synonymous with wine.
Coincidentally, Ensenada's Museo de La Vid y El Vino (Museum of Vine and Wine) begins with a display crowned by the words GEORGIA (pictured above).  This visit was one more opening to talk about WFTGA's 2019 convention in Tbilisi, GEORGIA - the birthplace of wine.
My return flight to Chicago left from San Diego, California USA, a 1-hour shuttle ride along the spectacular Pacific Coast Highway from Ensenada.  However, it can be a 3-hour experience to cross the Mexico/US border! 
I spent a few vacation days in San Diego at a hotel near historic Old San Diego.  Sirens shreeked at 2:00 A.M. on the first night!  Another quake? California is inclined to quake, and I evacuated to the lobby.  False alarm.  Strangely I was the only one to react; other guests asked me sleepily, "What's up," when I passed their doors heading back to my room.  
But while waiting in my pjs for an "all clear" signal in the lobby, I noticed two large screen TVs still running in the restaurant/bar area long after the facilities had closed.  I politely questioned this with the manager the next day and explained that UNWTO had declared 2017 as The Year of Sustainable Tourism and that we all have the power to do "one more thing".  Later I noticed maintenance workers changing the TVs to shut off when the restaurant/bar closes.  The manager will suggest the same for all their hotels.  Imagine how much of Earth's resources this will save -  all from the power of ..."one more person", doing "one more thing".  Please use the Power of...You to be "one more person" doing "one more thing"!
This article is the first in a new series of regular communications from your Executive Board.  We decided to publish these articles under the heading EXBO Communications Corner, though you might find them somewhere other than a corner position on the WFTGA website.  Responses should be posted on the WFTGA Facebook page.  WFTGA retains the right to remove inappropriate material.

WFTGA at ICCA's 2017 Association Meetings Programme in Japan

More than 150 participants (associations, destination authorities and tourism  providers) from over 50 countries attended the 2017 ICCA (International Congress and Convention Association) AMP in Fukuoka, Japan this June.  
WFTGA is a member of ICCA and our Vice President / Acting Secretary Esther Banike was a hosted guest and table discussion leader for the interactive "Slay Your Meetings Dragon" session that examined issues faced by associations, and a second discussion on meetings ethics.  EXBO will examine findings from those meetings and sessions and share them with the hosting committee for our 2019 International Convention in Tblisi, Republic of Georgia and bidders for our future conventions.
Established over 50 years ago, ICCA is the "Go To" organisation for international association meetings solutions, data, technical advice, and networking opportunities.  Over a 1,000 companies and organisations in 100 countries are members of ICCA. 
The ICCA session pictured here (with table host Esther on the right) was entitled "Slay Your Meetings Dragon".  Groups of participants moved between tables at given times, where each table's discussion centered around a meeting problem introduced by the table's host. 
Days for attendees at ICCA's 2017 AMP in Fukuoka Japan were busy with meetings, presentations and workshops, but Japanese culture topped the agenda at night, including one for participants to don Kimonos and eat sushi!

Cultour Card Partners

promote to home page feature
WFTGA Cultour Card Partners

The WFTGA Cultour Card Partner Programme has received a warm and enthusiastic welcome from tourist guides' partners in the industry e.g. museums, attractions, historic sites. Cultour Card Partners give preferential access to WFTGA members who in return promote the partners' businesses to their visitors.

Guidelines Internetion@l November 2017

Newsletter File: 


WFTGA will run TRAIN THE TRAINER and INTERNATIONAL TRAIN THE TRAINER courses from 6th – 18th November 2017, at the WFTGA Cyprus International Training Centre, in collaboration with the University of Cyprus – Centre for Life Long Learning, Assessment and Development (K.EP.E.A.A.).
Cyprus Tourist Guides Association (CTGA) acts as the local organizer.  The Cyprus Tourism Organisation (CTO) supports the WFTGA Cyprus ITC training programme and CTO has been the main sponsor since 2006.  The A. G. Leventis Foundation is also a major sponsor.  Other sponsors that support the WFTGA Cyprus ITC training programme: Cyprus Antiquities Department, Nicosia Municipality, University of Cyprus, WFTGA and Cyprus Tourist Guides Association.
From 2006 through 2016, the WFTGA Cyprus International Training Centre successfully organised 10 training programmes in collaboration with the University of Cyprus.  More than 150 participants have been trained to date. 
Attendees came from all around the globe: Abu Dhabi, Albania, Antigua, Armenia, Australia, Austria, Azerbaijan, Bahrain, Cyprus, Czech Republic, Dubai, Egypt, Ethiopia, Greece, India, Iran, Jamaica, Jordan, Malaysia, Malta, Mauritius, Nepal, Poland, Romania, Rwanda, Saudi Arabia, Serbia, Singapore, Slovenia, South Africa, Sweden, Thailand, the Netherlands, Ukraine, United Kingdom, United Arab Emirates, and Uruguay.
For details of the 2017 courses and an application to join the programme, please read the WFTGA Cyprus Training Brochure 2017. Spaces are limited, and it is recommended that interested individuals download the WFTGA 2017 Cyprus Training Brochure and Registration Form without delay. 
About Cyprus, the training venue Destination
The Republic of Cyprus is an island state in the Eastern Mediterranean, full member of the European Union; also member of the United Nations and the British Commonwealth.
Due to its unique position – serving as a bridge between three continents, Europe, Asia and Africa – Cyprus has developed through the millennia a unique civilization that is reflected throughout its numerous archaeological treasures and historic sites, museums, art galleries, byzantine churches etc. Course participants will have the opportunity to learn more about Cyprus during the practical sessions, which will include city walking and coach tours as well as museum tours, in Nicosia - the capital of Cyprus - and during the visit/tour to Larnaca, one of the coastal towns of the island!
Participants will also have the opportunity to get acquainted with the renowned Cyprus hospitality, the friendliness of the local people and to also taste the delicious local food.
You can learn more about Cyprus and get information about the country by visiting the official portal of the Cyprus Tourism Organisation at http://www.visitcyprus.com. Travel Information for foreign visitors and regulations for Entry into the Republic of Cyprus (including visa regulations) may be found in the website of the Ministry of Foreign Affairs of the Republic of Cyprus at http://www.mfa.gov.cy .

The Executive Board of World Federation of Tourist Guide Associations reminds colleagues from all over the world of the Jane Orde Scholarship.

Since the inauguration by Past President Deborah Androus in 2000, this scholarship invites any participant who comes from a country of World Bank Tier 3 or 4 or 5* to join the WFTGA convention; it might be a partial or full scholarship on the admission fee. The application welcomes any WFTGA member tourist guide and/or any qualified tourist guide from non-member countries who would like to join the 17th WFTGA Convention in Tehran, Iran in January 28th – February 1st, 2017.


Please fill in the form, scan and send with equivalent documents to E-mail: info@wftga.org Deadline July 31st, 2016


*check on your country World Bank Tier in www.wftga.org/membership    

Posted: 06/20/16

17th WFTGA Convention: Tehran Iran

The Convention will be organised by the Iran Federation of Tourist Guides Associations (IFTGA). WFTGA Vice President and Past President Ruby Roy visited Iran for ITGD 2015


The pre-tour offers the largest brick dome in the world and the tomb

of legendary Queen Esther and her cousin Mordechai. The post-tour takes us to Shiraz,

the city of nightingales and poetry and the famous excavations of Persepolis. This will be

the first time in Iran for many, to finally see well known treasures in reality, to learn

about one of the oldest cultures too secluded these last decades! It will mean to all of us

astonishment, breaking down walls and prejudices; it will hopefully bring peace to a

territory as tourism should, a country so important for all our early cultural development.

It will truly mean: experience another culture with all five senses!


International Tourist Guide Day with Ruby Roy WFTGA Vice President & Past President


WFTGA EXBO Statement


IFTGA Statement



Dress Code in Iran


Further Information


Latest newsletter for the Convention



WFTGA International Training Centre Nicosia Cyprus

The WFTGA International Training Centre, Cyprus, ran from 2nd to 13th November 2015 a full TRAIN THE TRAINER course (including HOT part) in cooperation with the University of Cyprus.  The Cyprus Tourism Organisation (CTO) is the main sponsor of the WFTGA trainings delivered at the Cyprus International Training Centre since 2006. The 2015 training programme was also sponsored by A. G. Leventis Foundation, the World Federation of Tourist Guide Associations, the Cyprus Tourist Guides Association, the Cyprus Antiquities Department, the University of Cyprus - Centre of Continuing Training, Assessment and Development, and the Nicosia Municipality. 
The 2015 Train the Trainer course was led by LIT Trainer Titina Loizidou, assisted by IT Trainer Georgia Constanti, who was also the local Administrator of the course. The course was coordinated and supervised by LIT Maria Aristidou - WFTGA Cyprus ITC Representative and  Course Coordinator - in close cooperation with the WFTGA Training Head, LIT Ivana Curuvija, and the WFTGA President, LIT Felicitas Wressnig. The 10 TtT participants came from the following countries: Albania, Bahrain, Cyprus, Iran, Nepal and Slovenia. All the participants have expressed very positive comments and following their success in all assessments/exams they are now WFTGA accredited National Trainers. The participants came from the following countries: Albania, Bahrain, Cyprus, Iran, Nepal and Slovenia. 
From 2006 until 2015, the WFTGA Cyprus Training Centre has organised successfully 9 annual training programmes (including HOT, TtT and ITtT, plus one Cruise Guide Training), training so far more than 130 participants from the following countries: Abu Dhabi, Albania, Armenia, Australia, Austria, Bahrain, Cyprus, Czech Republic, Dubai, Egypt, Ethiopia, Greece, India, Iran, Jamaica, Jordan, Malaysia, Malta, Mauritius, Nepal, Poland, Rwanda, Saudi Arabia, Serbia, Singapore, Slovenia, South Africa, Sweden, Thailand, the Netherlands, Ukraine, United Kingdom, United Arab Emirates, and Uruguay.
Nicosia, Cyprus – December 2015
Maria Aristidou
WFTGA Cyprus International Training Centre Representative & Course Coordinator

WFTGA International Training Centre Yerevan Armenia

Train the Trainer Courses 2016

Opening and Inauguration of the 3rd WFTGA International Training Centre in Armenia:

In various travels and exchange of mails, with the sponsorship of German Society of International Cooperation GmbH – GIZ and the major support of the Ministry of Economy of the Armenian Republic, President and Vice President of WFTGA (replacing the Secretary for health reasons) signed the contract in December 2014  in Yerevan.

The first Training Course in English and Russian started the same day and had as Lead Trainer Ivana Curuvija with International Trainers Rita Navoyan and Naira Sukiasyan. All were supported by our colleagues, LIT Iris Barry and IT Gennadiy Chudnovets to moderate. It should be the start into a range of various courses across borders to develop the new market in this section of the European Continent.

We look forward to exiting times. 

Events included:

Svetlana Sargsyan - PP, Liane Gregorian - PP, Ivana Curuvija - LIT, Ara Petrosyan - Deputy Counsellor for Ministry, Roza Atanesyan - NT, FW - Pres, WS - Vice, Lia Bakhshynian President AGG

Two Past President and the President in office of AGG are sitting around the dinner table:  on many occasions WFTGA saw the efforts not only of our colleagues in Armenia, but also of the responsible Ministers and Deputies; with great respect WFTGA acknowledges the support of former Deputy Minister Ara Petrosyan, in this photograph all are celebrating the result.

Signing the Cooperation between AGG and WFTGA in the Ministry of Economy of  the Republic of Armenia: President of Armenian Guide Guild BSc Lia Bakhshynian, Mrs. Susanna Aslizadyan -  the lead specialist of Tourism Department at Ministry of Economy , Mr.  Arman Khachaturyan-  Chief Executive Officer National Competitiveness Foundation of Armenia, WFTGA President Felicitas Wressnig; Mr. Avetisyan Sergey - Deputy  Minister at Ministry of Economy of RA, WFTGA Vice President Wilja Siebe; Mr. Apresyan Mekhak - Head of Tourism Department at Ministry of Economy of RA; Anush Babayan – the specialist of Tourism Department at Ministry of Economy 

The Armenian Ministry of Economy prepared the public signature of the WFTGA – AGG contract and finalized with a press conference.




16th WFTGA Convention - Prague, Czech Republic


16th WFTGA 2015 Convention   

 Newletter December 2015:                                                                         

Prague, Czech Republic "Central Europe - The Historical Crossroads of Cultures" New Approaches to Interpreting Cultural and Natural Heritage.   Pre Tour to Moravia January 23-25; Delegates Meeting January 25-30; Main Convention January 26-30; Post Tour to Marienbad January 30-February 3 2015                                                                                                                                    

Convention Websitewww.wftga2015.org

Cruise Guide Training Course

Newsletter July 2014

Information for Sponsors


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