ExBo Meeting July 2025

1st Jul 2025
WFTGA

Summary

The WFTGA board discussed various organizational matters, including updating the constitution, planning for the Japan convention, and proposing changes to the convention bidding process. They addressed operational issues such as managing tour reports, dealing with difficult guests, and promoting the culture card initiative. The board also scheduled a virtual General Assembly and discussed strategies for addressing illegal guiding practices and improving communication with members.

Sebastian: Prepare a blueprint for the new bidding process structure by Friday.

Sebastian: Send out a "save the date" for a virtual assembly in September/October to discuss constitution changes.

Sebastian: Write an offer detailing how Governology would structure the process for revising the constitution, including costs and number of meetings.

Sebastian: Organize a webinar to explain the new bidding process to potential host countries.

Sebastian: Work with ICCA to explore having them assist with convention organization.

Sebastian: Develop a new timeline for the bidding process to accommodate the proposed changes.

Sebastian: Prepare and send out a newsletter this week including save-the-date for the bidding webinar and Virtual General Assembly.

Sebastian: Organize a webinar on July 24th at 1 PM CET to explain the new bidding structure.

Sebastian: Check the issue with missing invoices for Culture Card payments made through Wise.

Sebastian: Discuss social media promotion for the Japan convention with the Japanese team on Monday.

Sebastian: Check the access issue with Dimitria's CPD video on the WFTGA events page.

Sebastian: Prepare a virtual General Assembly for October 13th, 1-3 PM CET.

Sebastian: Change the private policy on Vimeo.

Sebastian: Work on updating the WFTGA website during the winter period.

Ivana: Update the bidding documents based on Sebastian's new proposed approach, removing sections no longer needed.

Ivana: Review and finalize the bidding document blueprint sent by Sebastian.

James: Coordinate with the Japanese social media team after Sebastian's meeting.

Inaki: Update the fiscal documents in the G Drive with June's financial information.

Christina: Continue reaching out to unpaid members based on Inaki's list.

Sonya: Include a request in the newsletter for associations to inform WFTGA about board changes and delegate information.

Kapi: Prepare a proposal for a statement on guiding regulations and a list of countries with regulated guiding within two weeks.

Kapi: Contact Helga for assistance with the guiding regulations project.

Kapi: Collaborate with Ivana on the guiding regulations project.

Kapi: Consider contacting IATM for information on guiding regulations in different countries.

All Expo members: Email Sonya information about accompanying persons for the Japan convention.

All Expo members: Look for potential keynote speakers and workshop presenters for the Japan convention.

All Expo members: Review and provide feedback on the updated bidding documents once Ivana revises them.

All Exbo members: Send information about accompanying persons' plans for pre- and post-tours to Sebastian by next week.

Team: Think about and contribute ideas for statements on political topics or calendar events to publish on the WFTGA website.

Team: Provide feedback on guiding regulations and limitations in their respective countries.

WFTGA: Create a general statement about guiding, regulations, and limitations.

WFTGA: Develop clear definitions and terminology for tour guides and tour managers.

Guiding Experiences and Tour Challenges

James, Kapi, and Viola discuss their recent guiding experiences and challenges. James is currently in Charlottetown, Prince Edward Island, enjoying a brief break between tours. Kapi is recovering after a long stretch of back-to-back tours, while Viola shares a recent complaint from a guest about a closed castle. They exchange tips on managing tour reports and dealing with difficult guests. The conversation touches on the busy nature of their work, the importance of documentation, and the occasional frustrations of dealing with unreasonable tourists.

WFTGA Constitution Update Blueprint

The board meets to discuss updating the WFTGA constitution with the help of governance consultant John Peacock. John recommends creating a 2-3 page "blueprint" outlining key changes before drafting the full constitution. Major proposed changes include adding a mission statement, expanding membership eligibility, and simplifying the fee structure. John advises getting member input on the blueprint through webinars before finalizing the new constitution for a vote at the February general assembly. Sebastian requests a formal proposal from John outlining the process and costs. John agrees to draft an initial blueprint for the board to review and debate at their next meeting.

WFTGA Constitution and Regulations Update

Sebastian leads a meeting to discuss various WFTGA matters. The group begins by thanking Viola and Ivana for their work on the Constitution. Members provide brief updates on their busy schedules and current situations. Inaki shares information about new regulations in Toledo that will limit free tour marketing practices in public spaces, which generates interest from other members as a potential model for addressing similar issues elsewhere.

Japan Convention Registration Update

Sebastian provides an update on the Japan convention registration process. The Japanese website is online and registration has started, with 160-180 individual registrations so far. The pre and post tours are expected to sell out in 2 weeks at the current rate. Sebastian advises Expo members to register for the main convention and hotel as soon as possible, choosing "pay by invoice" option, to secure their spots. There are some complications with the registration system, leading to frustrations and complaints from participants. Sebastian suggests that Expo members and their accompanying persons email their plans for pre and post tours, which will be compiled and handled separately with the organizers. The team also discusses the need to focus on securing good speakers and workshops for the convention, as the current proposals do not align with their expectations for guiding-related topics.

WFTGA Convention Bidding Overhaul

Sebastian proposes a major change to the convention bidding process, suggesting that WFTGA take over organizing the main convention while host countries focus on pre- and post-tours. The proposal aims to simplify bidding and give WFTGA more control, but raises concerns about capacity and implementation. The group discusses pros and cons, including potential for increased revenue and professionalism, but also increased workload. They agree to develop a blueprint for the new approach, starting with Sebastian drafting an initial structure, before potentially consulting with external partners. The group plans to finalize the new bidding document and explain changes to members via webinar by late July or early August.

Virtual General Assembly Date Set

Sebastian proposes holding a virtual General Assembly on October 15th from 1 PM to 3 PM Central European Time. The team agrees on this date after discussing various options and considering members' availability. Sebastian plans to send out a "save the date" notice this week. The virtual General Assembly is expected to last two hours and will address important matters, though the specific agenda items are still to be determined. Sebastian mentions that more time is needed to consider how to proceed with potential changes to the constitution and fee structure.

Culture Card Initiative Progress Update

Sebastian provides an update on the culture card initiative, reporting 1,050 digital card registrations and 353 plastic cards ordered. The card is working well and recognized at museums. The digital card company has agreed to offer an NGO discount. Sebastian shares a breakdown of card orders by country, with Germany leading at 750 orders. The team discusses scheduling the Virtual General Assembly meeting, settling on Monday, the 13th at 1 PM. Juan reports that the culture cards have generated almost €5,000 in revenue, but notes issues with invoices for payments made through Wise. Sebastian mentions ongoing discussions with app developers for potential AI-based live translation technology, though current tests show limitations. Viola provides a brief update on training initiatives, including the formation of a wildlife nature guiding working group and the receipt of 10 applications for the train-the-trainer program.

Bank Account Closure and Updates

Sebastian announces that he has asked the bank to close the Raiffeisen Bank account in Austria by the end of October. He and Herman will sign the final documents and transfer the remaining funds to the Wise account. Ivana mentions upcoming meetings and will send an email summarizing invitations received. The team discusses promoting the event on social media, with James offering to help coordinate with the Japanese social media team. Christina reports an increase in individual member applications and discusses the need to update association contact information. The group agrees to issue a statement on illegal guiding and create a list of countries where guiding is regulated, with Kapi volunteering to lead this project.

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