This is the formal biennial (every 2 years) business meeting of the WFTGA Training Division. It is open to all fully paid-up, qualified WFTGA Trainers. WFTGA is at a crucial time of strategic change. This meeting will look back at the achievements over the last 2 years, will highlight challenges and, in the second part, discuss how best the Training Division can respond to these challenges and needs of WFTGA Members and the broader tourist guide community.