Virtual General Assembly – October 2025

13 Oct 2025
virtual
WFTGA

Dear Members, Trainers and Colleagues,

On behalf of the Executive Board (ExBo) of the World Federation of Tourist Guide Associations (WFTGA), I invite you to join our Extraordinary Virtual General Assembly, to be held online as an essential step towards ensuring the continued functionality and stability of our Federation.

Over the past year, the ExBo has worked intensively to address a range of structural and organisational challenges that have accumulated over time. Some of these long-standing issues have hindered our ability to modernise essential processes — including digitalisation, governance structures, and volunteer frameworks — in line with international standards and the needs of a contemporary, global federation.

This work has required significant effort but has also brought clarity and transparency to the true situation of the WFTGA.

This Extraordinary Virtual General Assembly serves as an important transitional and strategic meeting rather than a full General Assembly with formal reports and voting. The official ratification of the Minutes of the General Assembly held in Siracusa in 2024, as well as all pending motions, will take place at our in-person General Assembly during the 2026 Convention in Japan.

However, it has become necessary to convene this emergency assembly to ensure that the WFTGA remains operational and sustainable.

One of the most urgent matters concerns our financial situation. The Federation is currently not based on a financially viable model. While we will not vote during this session, we will present the current financial overview and outline potential solutions. The formal vote on these matters will follow one week later via ElectionBuddy, allowing every member association time to review the detailed documents and the recording of the virtual meeting before casting an informed vote.

Context and Financial Overview

The last revision of the membership fee structure took place more than fifteen years ago.

Since then, the global economic context has changed dramatically.

In particular, the inflation rate — especially influenced by the COVID-19 years — has risen by approximately 40% worldwide. This means that even maintaining the same level of activity as in 2010 now requires substantially higher financial resources.

During this same period, the WFTGA has evolved considerably:

  • Our online presence, administrative infrastructure, and global operations have grown in complexity.
  • Several key functions, including back-office administration and social media management, have been professionalised.
  • Many operational costs — such as digital tools, website maintenance, and communication platforms — have been privately covered by the President without reimbursement.

After a thorough review in collaboration with the Financial Committee, we have now centralised all expenses under the WFTGA’s new credit system, giving us a clear and transparent overview of our actual annual costs.

Our current figures show:

  • Annual income: approx. €20,000–25,000 (mainly from membership and trainer fees)
  • Training courses: approx. 3,000 € per year
  • Convention levies: €5,000–7,000 (in convention years only)
  • Annual expenses: approx. €30,000–35,000 — without investments, reserves, or development budgets

No funds are currently allocated for official travel, member visits, or strategic development. This is not a sustainable situation for an international federation.

Purpose of the Assembly

During the upcoming Virtual General Assembly, we will:

  • Present the financial situation transparently;
  • Discuss proposals for a revised fee structure to secure the WFTGA’s stability;
  • Outline a multi-step development plan aimed at long-term sustainability and professionalisation.

Our goal is to introduce a new fee model that would generate €40,000–50,000 per year, allowing us to cover essential costs and enable moderate growth.

Longer-term objectives — such as revising the Constitution with legal expertise, upgrading the website and membership management tools, developing a Tourist Guide Portal, and implementing an online Learning Management System — will require additional funding, possibly through public grants and partnerships.

Two models for the fee structure will be presented:

  1. Simplified model: A fixed fee per association, based on country tier (removing the current distinction between “country” and “association” fees).
  2. Scalable model: A long-term vision linking fees to the size and membership of each association.

To ensure financial stability and fairness over time, both proposed models will include an automatic inflation adjustment mechanism, allowing fees to be updated annually in line with the global inflation rate. This will prevent future financial imbalances and make further major fee revisions unnecessary for many years.

We propose introducing the new structure from 1 November 2025, ensuring the WFTGA remains financially stable and capable of fulfilling its mission in the years ahead.

Your participation and feedback are essential to this process.

Sebastian Frankenberger 
WFTGA President

 


Agenda

  1. Welcome by the President 13:05
  2. Rules of Engagement 13:10
  3. Apologies and Proxies 13:15
  4. ExBo Report 13:20
  5. Discussion on key topics 13:45
    1. Membership fee structure
    2. Organisation of the 2026 Convention in Japan 14:30
    3. Bidding process for the 2028 Convention 14:40
    4. Preparation for the next General Assembly 14:50
      1. Proposed amendments to the WFTGA Constitution
      2. Updates to the membership structure
      3. Updates to the ExBo portfolio structure
      4. Improvements to the WFTGA website
      5. Information on the new Cultour Card
      6. Concept of a Tourist Guide Booking Portal
      7. Minimum training requirements for WFTGA membership
  6. Closing

Summary

Key takeaways

  • WFTGA is facing financial challenges with an annual deficit of approximately €10,000
  • The Executive Board proposed a new membership fee structure to ensure financial sustainability
  • The last fee structure revision was over 15 years ago, while operational costs have increased significantly
  • The proposed structure simplifies the system with a single membership fee based on country tiers
  • Online voting on the new fee structure will take place on October 24-25, 2025
  • The 2026 Convention will be held in Fukuoka, Japan with approximately 400-450 registrations so far
  • A new bidding process for future conventions has been implemented with a continent rotation system
  • WFTGA is working on updating its Constitution to better reflect digital operations

Discussed topics

Welcome and introduction

Sebastian welcomed participants and outlined the meeting's purpose.
  • Details

    • Sebastian: Emphasized the vision of WFTGA as "the global voice of excellence in Professional Tourist Guiding" and the importance of transparency
    • Sebastian: Explained that the meeting would focus on the financial situation and membership fee structure
    • Sebastian: Noted that no voting would take place during this meeting, but in two weeks' time

Rules of engagement

Ivana presented the rules for the virtual meeting.
  • Details

    • Ivana: Asked participants to keep microphones muted, raise hands to speak, and use chat for questions
    • Ivana: Requested participants to rename themselves to show their country/association

ExBo report

The Executive Board presented reports on various portfolios.
  • Details

    • Sebastian: Reported on communication achievements including increased global reach through regular updates, expanded database from 500 to 7,000 email addresses, and continued partnerships with UN Tourism and UNESCO
    • Viola: Presented on training achievements including increased global accreditation requests, the inaugural Trainer Convention in Sabah, Malaysia, and the CPD (Continuous Professional Development) program
    • Ivana: Discussed international affairs, noting continued communication with UN Tourism, UNESCO, ICCA, and renewed communication with ISO
    • James: Reported on social media initiatives and hosted buyer programs, emphasizing the need for more information sharing from member associations

Membership fee structure

Sebastian presented the proposed new membership fee structure.
  • Details

    • Sebastian: Explained that WFTGA has an annual income of approximately €20,000-25,000 and expenditure of €30,000-35,000
    • Sebastian: Noted that the fee structure hasn't been revised in 15 years while global inflation has been around 40%
    • Sebastian: Presented a simplified fee structure with a single membership fee per category based on country tiers
    • Sebastian: Proposed fees: Tier 1 (€700), Tier 2 (€600), Tier 3 (€500), Tier 4 (€250), Tier 5 (€100) for full members
    • Sebastian: Proposed automatic annual adjustments based on global inflation rate
    • Saber: Asked about the possibility of payment facilities for associations that cannot pay the full amount at once
    • Elisabeth: Asked when the last fee increase occurred
    • Lyn: Questioned the 7,000 email database and expressed concern about the voting timeline
    • Anna-Lena: Raised concerns about communication between WFTGA and member associations
    • Maren: Suggested considering a two-step approach to fee increases
    • Päivi: Shared Finland's experience with communication systems and suggested raising affiliate partner fees
    • Yoni: Cautioned about raising fees based on member numbers, citing post-COVID challenges
  • Conclusion

    • The proposed fee structure aims to ensure financial stability with projected annual income of €40,000-50,000
    • Online voting will take place on October 24-25, with a poll to be conducted to confirm if associations can meet this timeline
    • The long-term vision includes a budget exceeding €100,000 to enable professional impact

Convention in Japan 2026

Sebastian provided an update on the upcoming convention.
  • Details

    • Sebastian: Reported approximately 400-450 registrations so far
    • Sebastian: Mentioned that in-person registration closes on November 30, with virtual registration opening in December
    • Sebastian: Noted that weekly coordination meetings are being held with the Japanese team
    • Sebastian: Highlighted English training programs for Japanese guides

Bidding process for 2028 Convention

Ivana explained the new bidding process.
  • Details

    • Ivana: Introduced the continent rotation system to encourage conventions to move between continents
    • Ivana: Explained the task division between hosts and WFTGA, with WFTGA handling registration and website
    • Ivana: Described the revised voting system where delegates will evaluate specific aspects of bids
    • Ivana: Reported that five letters of intention were received by the August deadline
    • Ivana: Noted that the second deadline is October 15 for full bidding documents

Website and internal resources

Sebastian demonstrated the internal part of the website.
  • Details

    • Sebastian: Showed how to access the internal website using email addresses
    • Sebastian: Highlighted resources available including files, recordings, and contact details
    • Sebastian: Encouraged delegates to use these resources and update their profiles

Challenges

  • Financial sustainability with current annual deficit of approximately €10,000
  • Limited capacity for in-person visits and direct support due to budget constraints
  • Decreasing engagement from some associations as volunteers are often overextended
  • Lack of time for strategic thinking and development due to ongoing administrative burden
  • Mounting pressure to move all training online while maintaining quality
  • Need for a digital Training Marketplace with efficient administration
  • Many meetings and events are in-person, for which WFTGA lacks the budget
  • Complex and resource-intensive convention management process

Action items

  • All delegates

    • Review the proposed membership fee structure and provide feedback in the Delegates WhatsApp group
    • Consult with their associations regarding the fee structure proposal
    • Participate in the online voting on October 24-25
    • Send official delegate appointment letters to info@wftga.org or membership@wftga.org if not done already
  • Sebastian/ExBo

    • Create a poll to determine if associations can meet the voting timeline
    • Share the recording and presentation from the meeting
    • Upload Excel sheet with fee calculations for delegates to review
    • Send voting instructions to appointed delegates
  • Sonia

    • Continue tracking delegate appointments and proxies
    • Ensure all delegates have access to voting
  • Viola

    • Lead webinar on World Standard Day about the code of conduct for guides (October 14)
    • Prepare for the CPD session on Food and Gourmet Tours (October 16)
  • Training Committee

    • Scale back operational activities to focus on strategic issues and succession planning
    • Prepare for the meeting of the Training Division at the 2026 Convention

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