Course

Hands-On Tourist Guide Training (HOT)

Seven days of intensive, hands-on practice in the field: on walks, at sites and museums, and on the coach.

Tourist guides training outdoors during a HOT course in Sabah, Malaysia
Duration7 days
LocationOn location worldwide, best delivered in-house in the guides' own working conditions
AssessmentPractical guiding assessments and written and/or oral examinations
ProgressionTo WFTGA National Trainer through the Train the Trainer course
Target group

Who is this course for?

The Hands-On Tourist Guide Training (HOT) course is designed as an introductory course in practical guiding skills. It is equally suitable for guides who are already competent in local knowledge but wish to improve their practical guiding skills.

The course is well suited to be integrated into existing tourist guide training programmes, preferably towards the beginning of the programme.

This course may also be adapted as a Site Guide Training course.

Participants of a HOT course in Yerevan holding their certificates
Content

Course content includes

Practical tourist guiding skills

  • Two-day Communication Seminar: presentation and heritage interpretation skills, self-evaluation, structuring commentaries and tailoring the tour to the audience
  • Guiding on a walk (town)
  • Guiding in a site (e.g. museum or art gallery, archaeological site, place of worship or sacred site, battlefield or others as per location)
  • Guiding on a moving vehicle
  • Tourism for All (guiding people with special needs)
  • Optional modules on request

Applied knowledge

  • Itineraries, tour plans and time management
  • The challenges of different types of guiding, as required
  • Sustainable tourism development

Cultural studies

  • Group psychology and crisis management
  • Cultural awareness and sensitivities

Business studies

  • Tourist guides’ role in tourism and guiding ethics
  • Running a professional tourist guide business
  • Research techniques
Certificates

Recognised completion

Depending on individual results, WFTGA issues either a Certificate of Successful Completion of the course or a Certificate of Attendance. For courses conducted at the WFTGA International Training Centres, certificates are issued jointly with the University of Cyprus or Yerevan State University respectively.

HOT participants practising commentary with a microphone on a coach in Armenia

Interested in this course?

Contact our Training Division to discuss dates, location and an in-house course for your association.