Viola Lewis
Head of Training
Viola is an active Blue Badge Tourist Guide for Scotland. Originally from Germany, she has lived in Glasgow for over 30 years now. After university, she worked for a European Commission Programme, which instilled a strong capacity building ethos in her. Since qualifying with the Scottish Tourist Guides Association in 2002, she has served on various committees and as Training Manager, shaping tourist guide training and accreditation policies. She continued this work with the European Federation of Tourist Guides Associations and now WFTGA. She advocates for Tourism for All, sustainable tourism, and value-based heritage interpretation inspired by UNESCO.
