Dramaturgy is the difference between a walk that delivers facts and a tour that people talk about for years. In this CPD session we look at how techniques from film, literature and theatre translate into…
Accessible guiding is not a separate kind of tour — it is good guiding. This session looks at practical adjustments for visitors with mobility, sensory, cognitive and neurodivergent access needs, and at how to ask…
A plain-language introduction to artificial intelligence for working tourist guides: what these tools actually do, where they genuinely help in tour preparation, marketing and administration, and where they get things wrong in ways that matter…
