Call for success stories

Tourist guides as SDG champions

Tourist guides stand at the forefront of implementing the UN Sustainable Development Goals (SDGs) in one of the world’s largest industries. Share your success stories with us!

Tourist guides planting trees in the Philippines on International Tourist Guide Day 2021
Tourist guides planting trees in the Philippines, 2021
Introduction

The overlooked agents of change

Discussions about sustainable tourism often focus on policy-making, infrastructure and corporate initiatives, while the pivotal role of tourist guides, who interact directly with visitors every day, is frequently overlooked.

As cultural ambassadors, knowledge-bearers and frontline representatives of destinations worldwide, tourist guides have unique opportunities to translate the aspirations of the SDGs into tangible actions and experiences. They are crucial agents of change for a more sustainable, equitable and responsible tourism.

The SDGs in brief

The 17 Sustainable Development Goals, adopted by the United Nations in 2015, are a universal call to action to end poverty, protect the planet and ensure prosperity for all by 2030. All of them are relevant to tourism; six matter particularly to the work of tourist guides.

Understanding the SDGs in tourism

The SDGs closest to our work

SDG 8

SDG 8: Decent work and economic growth

Promoting sustainable tourism that creates jobs and supports local culture and products.

SDG 11

SDG 11: Sustainable cities and communities

Safeguarding cultural and natural heritage.

SDG 12

SDG 12: Responsible consumption and production

Developing and implementing tools to monitor the impacts of sustainable tourism.

SDG 13

SDG 13: Climate action

Reducing tourism’s carbon footprint and adapting to climate change.

SDG 14

SDG 14: Life below water

Conserving coastal and marine areas.

SDG 15

SDG 15: Life on land

Protecting biodiversity and natural habitats.

Tourist guides as knowledge disseminators

Perhaps the most fundamental contribution of tourist guides to the SDGs is their role as educators. Through commentary and interpretation, guides can:

  • raise awareness of the environmental and social challenges facing destinations;
  • put global issues into a local context, making abstract concepts like climate change tangible and relevant;
  • share success stories that inspire visitors to support conservation and community initiatives;
  • correct misconceptions about local cultures, ecosystems and sustainability practices.

A guide who thoughtfully explains the fragility of a coral reef before a snorkelling trip does more than enhance the visitor experience: they may transform how those visitors interact with marine environments for years to come.

Putting the SDGs into practice

SDG 11 and 12: tackling overtourism

  • Distribute visitor pressure by promoting alternative routes and lesser-known sites
  • Advocate for and implement group sizes that minimise ecological and social impacts
  • Time visits to avoid peak periods at popular attractions
  • Introduce visitors to less-frequented neighbourhoods, spreading economic benefits
  • Educate visitors about respectful behaviour in crowded destinations

SDG 8: supporting local economies

  • Include visits to local artisans and producers
  • Recommend locally owned restaurants that serve regional cuisine
  • Explain the importance of buying authentic, locally made souvenirs
  • Highlight community-based tourism initiatives
  • Demonstrate fair working conditions through their own professional practice

SDG 13: addressing climate change

  • Promote walking tours and public transport
  • Explain local climate change impacts at relevant sites
  • Encourage water conservation in water-stressed destinations
  • Model sustainable practices such as avoiding single-use plastics
  • Calculate and communicate the carbon footprint of tourism activities

SDG 14 and 15: protecting biodiversity

  • Enforce appropriate wildlife viewing distances and practices
  • Explain the ecological significance of species and habitats
  • Monitor and report environmental degradation
  • Prevent visitor behaviour that harms wildlife or natural systems
  • Connect visitors to conservation organisations and initiatives

Skills and knowledge for SDG implementation

To champion the SDGs effectively, modern tourist guides need a skill set that goes beyond traditional guiding competencies:

  • up-to-date knowledge of the sustainability challenges and solutions relevant to their destination;
  • effective communication techniques for potentially controversial topics;
  • conflict resolution skills for situations where visitor wishes clash with sustainable practice;
  • digital literacy to find and share accurate information about local sustainability initiatives;
  • cultural sensitivity to present diverse perspectives on development challenges.

Barriers and solutions

Despite their potential, tourist guides face significant challenges: economic pressures that prioritise volume over quality, client expectations that may conflict with sustainable practice, limited training in sustainability principles, and a lack of recognition for their role in sustainable tourism development. Addressing these barriers requires structural support:

  • professional development programmes focused on SDG implementation;
  • fair remuneration that allows guides to prioritise quality and sustainability over quantity;
  • industry recognition of sustainability competencies in guide certification frameworks;
  • inclusion of guides in destination management planning and policy development.

The way forward: professionalisation and recognition

For tourist guides to realise their full potential as SDG champions, the tourism industry must integrate sustainability competencies into guide training and certification, value and pay guides for their sustainability knowledge, involve guides in policy development at destination level, support professional associations that promote sustainable guiding, and recognise exemplary initiatives through awards and case studies.

WFTGA members leading change

Share your SDG success stories

Across our global network of member associations, countless tourist guides are already advancing the SDGs. It is time to showcase these efforts and learn from each other.

What we are looking for

Innovative tour concepts that address specific SDGs, training programmes that build capacity for sustainability, codes of conduct for sensitive sites, community partnerships, visitor management solutions against overtourism, conservation initiatives led by guides, and educational approaches that communicate sustainability well.

Why share your story

To recognise the contribution of guides to sustainable development, provide practical examples for other associations, build the case for professional guides in achieving the SDGs, strengthen guiding associations in tourism policy discussions and inspire individual guides to become sustainability champions.

How we will use the stories

Selected case studies will be featured in WFTGA publications and social media, in training resources for guide associations, in presentations to tourism authorities and international organisations, and in advocacy materials promoting the value of professional guiding.

How to submit

Tell us about your initiative

Are you a WFTGA member association implementing SDG-related initiatives? We want to hear from you. Send your story by email or through your Area Representative. Please include:

  • Name of the association and country
  • A brief description of the initiative (200 to 300 words)
  • Which SDGs the initiative addresses
  • Key outcomes and impacts
  • Any challenges overcome
  • Photos or videos, if available
  • A contact person for follow-up questions

Building a global community of practice

Together we can show that tourist guides are not just service providers but essential actors in a more sustainable and equitable tourism industry.