CPD: ABC of Online Guided Tours

OGT image OET
4th Nov 2025
WFTGA

Step into the digital world of guiding with our 60-minute CPD session “ABC of OGT (Online Guided Tours)”. Designed for tourist guides eager to expand their skills into the virtual realm, this session offers practical guidance on how to deliver engaging and professional online tours. Led by experienced trainers, the workshop covers key elements such as the definition and purpose of OGTs, common mistakes in live streaming, and how to use technology effectively. Participants will also enhance their interpretation and communication techniques specifically for online audiences and learn the secrets of compelling virtual storytelling. A live model tour will help illustrate real-time challenges and solutions. Whether you’re new to online tours or looking to improve your existing approach, this interactive session will give you the tools to connect with global audiences and bring destinations to life—virtually.

Summary

Quick recap

The team organized logistics for upcoming Zoom sessions, including technical arrangements for breakout rooms and presentation schedules. Trainers from around the world shared insights on online guided tours during a CPD session hosted by WFTGA, covering various types of tours and technical requirements. The conversation ended with discussions about virtual reality and live streaming tours, including practical considerations for delivery and upcoming training opportunities.

Next steps

Summary

Zoom Session Technical Planning

The team discussed technical arrangements for an upcoming 60-minute Zoom session, confirming that breakout rooms would be created with automatic random assignment to groups of up to 5 participants each. They agreed that one person from each group would present their discussion after a brief time in breakout rooms, with the session ending 15 minutes early for Q&A and course information. The presenters confirmed they would share screen access and coordinate to present a single PDF of the presentation, with Tatiana and Mateja managing the session flow.

Presentation and Training Logistics Plan

The team discussed logistics for an upcoming presentation and training session. Tatiana will moderate, with Hussein presenting and Soy joining for questions. They agreed on a 5-minute presentation followed by 5 minutes for breakout rooms. WFTGA will set up the meeting and make Tatiana and Dimitria co-hosts for technical support. The group planned to have presenters rotate through breakout rooms to check participants' understanding and answer questions. WFTGA will open the meeting in 10 minutes and provide a brief introduction before handing over to Tatiana.

Presentation Timing and Structure Plan

The team discussed the timing and structure of an upcoming presentation, with Mateja emphasizing the need to strictly adhere to the schedule to avoid running out of time. They agreed on a 20-minute introduction followed by a 10-minute presentation on types and technology, with Mateja's live streaming starting at 17:20. The group decided that presenters, including Mateja, Hussein, and Dimitria, would need to be shorter to accommodate the schedule, with Tatiana as the moderator tasked with stopping presenters if they exceed their allocated time. They also confirmed that the breakout rooms would take place at 17:25 and the audience presentation at 17:40, with the entire session concluding by 17:45 to allow time for questions and discussions.

Online Guided Tours CPD Session

The WFTGA hosted a CPD session on online guided tours, with trainers from around the world sharing insights on this enduring practice. Tatiana introduced the ABC of Online Guided Tours course, which was created by a team of WFTGA trainers from diverse countries including Iran, Moldova, Thailand, Slovenia, and Greece. The session, which will be recorded and stored on the WFTGA website, will last 60 minutes, with participants encouraged to use the chat for sharing insights and the Q&A section for questions.

Online Guided Tours Course Overview

Hussein presented a course on online guided tours (OGT) endorsed by the WFTGA, covering different types, equipment needs, and skills required. Dimitria explained the three main types of OGTs: webinars, live streaming tours, and virtual reality tours, each requiring specific equipment and technical setup. The session concluded with Matea preparing to demonstrate a live-streamed tour from Ljubljana, aiming to provide attendees with a taste of what these tours entail.

Virtual Tour of Ljubljana

Mateja gave a virtual tour of Ljubljana, showcasing its river, bridges, and architecture, comparing it to Venice. She highlighted the work of local architect Jože Plečnik and mentioned the city's UNESCO heritage status. Tatiana then led a discussion on the challenges of delivering online guided tours, encouraging participants to discuss in breakout rooms and share their thoughts.

OJT Breakout Room Planning

The meeting focused on organizing breakout rooms for an upcoming task, with Tatiana and WFTGA agreeing on creating three rooms with 5-6 participants each. Participants were instructed to discuss challenges in delivering on-the-job training (OJT) in their breakout rooms, with a 5-minute time limit and a 60-second warning before the rooms closed. After the breakout sessions, participants reconvened to share their discussions, with Jason from room 3 presenting his experience leading an online graffiti tour during the pandemic, highlighting challenges such as managing chat questions, battery life, and the discomfort of speaking to a camera.

Online Guided Tours Market Opportunities

The meeting focused on discussing various aspects of online guided tours (OGT) and virtual tours. Tatiana and other participants shared their experiences and challenges with conducting OGTs, including technical issues and managing questions from audiences. Mateja presented on the diverse target markets for OGTs, highlighting how they can reach schools, elderly people, individuals with mobility issues, prisoners, families, and working professionals. She emphasized the value of webinars and livestream guided tours for education, entertainment, and promoting destinations, suggesting that these formats can make the business more sustainable year-round.

Virtual Tour Timing and Engagement

The meeting focused on virtual guided tours, with Mateja and Tatiana discussing the importance of timing and audience engagement. They addressed questions about ideal times for virtual tours, with Dimitria explaining that virtual reality tours can be conducted at any time, whether during daytime or nighttime, as long as the guide broadcasts effectively and the audience can see clearly. The discussion also touched on the challenges of delivering online tours, including the need for good pronunciation for caption accuracy and the importance of having a moderator to manage audience participation.

Advancements in Virtual Reality Streaming

The meeting focused on virtual reality and live streaming tours, with Dimitria explaining the evolution from recorded virtual reality tours to live streaming 360-degree tours, which she described as the closest to in-person experiences. Mateja addressed questions about internet connectivity for live streaming, clarifying that it is not affected by the number of guests and emphasizing the importance of testing internet quality in different locations. Oinam raised a question about handling questions from tourists while moving during a live stream, and Mateja suggested managing questions before moving to areas with limited connectivity. The discussion also covered how to share relevant images during virtual tours, with Dimitria noting that the functionality depends on the platform being used. Tatiana concluded by inviting participants to join an upcoming course on virtual tours, noting that the November 10 session was already full.

Online Guided Tour Course Launch

The meeting focused on the upcoming online guided tour course, which will run for 5 days, combining theory and practice, with participants delivering a small online guided tour as a final project. Tatiana shared the registration link for the course, which will start on either November 24, 2025, or December 8, 2025. Viola concluded the session by thanking the trainers and participants, mentioning that this was the last online CPD session for the year, and inviting everyone to an upcoming on-site CPD session in Krakow, Poland.

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